Operations and team management
Operations and team management are essential during the business launch stage to set up a strong and efficient foundation for long-term success. Careful planning and organisation at this stage will help ensure smooth production, reliable service, and a positive customer experience.
Key areas to focus on include:
- Inventory management – Keeping track of materials and finished products to ensure you can meet customer demand. Running out of stock or delaying orders can harm your reputation and impact early sales.
- Quality control – Establishing consistent product standards from the start is crucial for building customer trust and loyalty. Poor-quality products can lead to negative feedback and lost sales.
- A well-structured team – Clearly defining roles and responsibilities across production, sales, and fulfillment ensures everyone knows what is expected of them. This improves efficiency, prevents confusion, and helps the business scale smoothly.
How the Flipflopi did it...
Here is a summary team structure (sometimes called an organogram) for The Flipflopi Project.
We have shared more advice on team management in Making products > Managing operations.
By managing these key areas effectively, you can create a reliable and professional operation, laying the groundwork for long-term growth and customer satisfaction.
